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Contact

Talk to us

We reply by email within 1 working day, Monday to Friday, 9am to 6pm (Lisbon time).

Email

suporte@heloraterap.com

For questions, purchases and refunds. We reply within 1 working day.

Phone

+351 962 931 375

Monday to Friday, 9am to 6pm (Lisbon time). Charged as a call to a Portuguese mobile number.

Guidance

acompanhamento@heloraterap.com

Only for customers on a plan with guidance. Write from the email address you bought with.

Data protection

privacidade@heloraterap.com

Access, rectification, erasure and your other GDPR rights.

Address

Ana Sofia Oliva dos Reis
R. de Pedro Simões, 9
7000-629 Évora, Portugal

We do not see customers in person.

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Reply within 1 working day.